Training
Taking Responsibility – With Knowledge and Attitude

We lead with purpose and transparency – our employees are familiar with our values, structures, and their personal goals. We actively promote individual responsibility and participation.

Through internal and external training, we develop our teams into dedicated hosts who create exceptional experiences for our guests.

Respectful interaction and mutual appreciation define how we work together. In cases of bullying, sexual harassment, or other misconduct, managers and the HR department are always available as points of contact. Depending on the severity of the incident, appropriate consequences will follow.

The safety and well-being of our staff are top priorities. We are committed to conducting regular training sessions that cover the following topics:

Occupational Safety
- Fire safety
- Hygiene
- Ergonomics

Personal Safety of Employees
- Conflict management
- Sexual harassment in the workplace
- Proper onboarding of new employees and apprentices

Sustainability
- Resource conservation
- Food safety
-Process management